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Freelance Technical Communicator, 2010 – present

Freelance and in-house technical writing for educational software (Exploros), academic institutions (ORT Braude, Technion, Haifa University), start-ups, and established businesses; in the fields of software, construction, academics, hi-tech, communications, finance, medicine, science, and mathematics.

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IBM R&D Labs in Israel, 2006 – 2010

Enhanced communication materials for over one hundred different researchers, engineers, and developers:

  • Developed twenty software demos.
  • Wrote user guides, reference manuals, and online help systems.
  • Edited hundreds of papers, journal submissions, EU proposals, and books.
  • Developed Word templates and enhanced PowerPoint presentations.
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e-SIM Ltd., Misgav, 2003 – 2005

  • Coordinated and co-authored a detailed reference guide including APIs, documenting RapidPLUS™ MMI programming code for mobile phone software.
  • Authored an advanced developers’ guide describing potential approaches to enhancing the software.

AppSwing Ltd., Misgav, 2001 – 2002

As the lone writer:

  • Wrote all product documentation, including HTML help systems, white papers, server-based help, and user guides.
  • Established company documentation templates, style guides, and a terminology guide.
  • Developed training materials for instructor-led courses while applying instructional design principles.

Intel Corp., Haifa: microprocessor products, 1998 – 2001

As an information developer:

  • Created a web-based tutorial to optimize code for 64-bit compilers.
  • Overhauled a huge (1MB) online help system, and managed 15 manuals.
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