magic wand

Freelance Technical Communicator, 2010 – present

Freelance and in-house technical writing, for academic institutions, start-ups, and established businesses; in software, construction, academic, hi-tech, communications, finance, medical, scientific, and mathematical fields.


IBM R&D Labs in Israel, 2006 – 2010

Enhanced communication materials for over one hundred different researchers, engineers, and developers:

  • Developed twenty software demos.
  • Wrote user guides, reference manuals, and online Help systems, including in DITA.
  • Edited hundreds of papers, journal submissions, EU proposals, and books.
  • Developed Word templates and enhanced PowerPoint presentations.


e-SIM Ltd., Misgav, 2003 – 2005

  • Coordinated and co-authored a detailed reference guide including APIs, documenting RapidPLUS™ MMI programming code for mobile phone software.
  • Authored an advanced developers guide describing potential approaches to enhancing the software.


KLA-Tencor Corp., Migdal Haemek, 2003

Updated a hardware service manual for a metrology overlay tool.


Qualcomm Inc., Haifa, 2003

Created a technical installation manual for a CDMA-based product.


Celletra Ltd., Yokneam, 2002

Edited a series of user manuals for cellular network infrastructure for hardware installation and maintenance.


AppSwing Ltd., Misgav, 2001 – 2002

As the lone writer:

  • Wrote all product documentation, including HTMLHelp systems, white papers, server-based Help, and user guides.
  • Established company documentation templates, style guides, and a terminology guide.
  • Developed training materials for instructor-led courses while applying instructional design principles.


Intel Corp., Haifa: microprocessor products, 1998 – 2001


As an information developer:

  • Created a web-based tutorial to optimize code for 64-bit compilers.
  • Overhauled a huge (1MB) online Help system, and managed 15 manuals.


Additional employment history in technical support and software programming.


You are a wizard.
DA, February 5, 2015