Help Systems

Anne builds online help systems:

  • Ensuring the help is available as the customer needs it
  • Applying solid principles of technical communication
  • Building context-sensitive help
  • Answering the questions customers ask, not just documenting features
  • Enabling access from a browser or a disk

See samples of online help:

  • Metalix MBend help system

MetalixHelp

IBMLiveAccess

  • Unzip and double-click IBMLiveAccess.htm
  • AppStudio Help

Testimonials

I just wanted to say thank you for telling me that tip. Holding my breath, but it seems to have fixed the numbering issue, how AMAZING!!!
AI, June 14, 2015