Help Systems

Anne builds online help systems:

  • Ensuring the help is available as the customer needs it
  • Applying solid principles of technical communication
  • Building context-sensitive help
  • Answering the questions customers ask, not just documenting features
  • Enabling access from a browser or a disk

See samples of online help:

  • Metalix MBend help system



  • Unzip and double-click IBMLiveAccess.htm
  • AppStudio Help


We hired Anne to work closely with developers to write a detailed reference guide. Anne was very professional, organized, and accurate. She worked well with the developers and with our technical writers, and was truly an asset to our department.
Renee R.